How to Maximize Efficiency and Reduce Risk in Contract Negotiations

Contracts are the lifeblood of commercial relationships. Negotiating these contracts can be time-consuming, complex, and fraught with legal risks. A well-crafted “playbook” for contract negotiations can significantly streamline the process, mitigate potential risks, and ultimately save time and money for your organization and in-house counsel. In this blog post we will discuss the concept of a contract negotiation playbook, its benefits, and how companies can leverage this powerful tool.

What Is a Contract Negotiation Playbook?

A contract negotiation playbook provides detailed explanations of each provision in a given template contract, an assessment of the legal risks associated with each provision, and pre-approved “fallback” alternatives for each provision that can be used to expedite contract negotiations. When drafted by knowledgeable legal counsel apprised of market industry terms and provisions where pushback is typically received, a playbook can serve as a guide for in-house legal teams and business negotiators to ensure a consistent, efficient, and well-informed approach to contract negotiations.

Benefits of Using a Contract Negotiation Playbook

  1. Cost and time savings: By streamlining the negotiation process and reducing the need for extensive legal review, a contract negotiation playbook can allow the legal team to focus on high-value work, which in turn leads to significant cost and time savings for your organization.
  2. Streamlined negotiations: A playbook allows negotiators to quickly identify potential issues in a contract and propose alternative language that has already been vetted by the legal team. This speeds up the negotiation process, as there is no need to wait for legal review and approval of each proposed change. Legal can then focus on high-risk items outside of the pre-approved exceptions.
  3. Enhanced clarity and understanding: A playbook ensures that negotiators have a clear understanding of each contract provision, its underlying legal risks, and the rationale behind each fallback alternative. This clarity leads to more effective negotiations and reduces the likelihood of misunderstandings that could derail the process.
  4. Consistency and risk mitigation: Using a playbook helps to maintain consistency across contract negotiations, ensuring that all internal parties are on the same page regarding risk tolerance and standard terms. This consistency also helps to mitigate legal risks by providing a framework for addressing contentious provisions and reducing the likelihood of inadvertently agreeing to unfavorable terms. As more contracts are negotiated under the playbook, the company’s legal risk becomes more unified across its contracts.
  5. Empowered non-legal negotiators and legal control: A playbook can serve as a valuable tool for non-legal negotiators, helping them to understand the legal nuances of contract provisions and the importance of fallback alternatives. This empowers them to negotiate more effectively, while still adhering to the company’s legal and risk-management guidelines. The playbook also allows the legal team to maintain control over contract negotiations without having to be involved in each step of a negotiation.

Company Considerations for Using a Contract Negotiation Playbook

Companies may consider the following steps in leveraging a playbook:

  1. Develop a standard template contract: Begin by creating a standard template contract that covers the key provisions typically encountered in your organization’s commercial agreements. This template should reflect your company’s preferred positions on various issues and serve as a starting point for negotiations.
  2. Understand the negotiating parties: Contract negotiations exist in nearly all teams within an organization. By tailoring a playbook to a specific negotiation team or target audience in your organization, you can optimize the content, style, and goals of the playbook.
  3. Draft the playbook: Collaborate with your legal team and applicable business negotiators to develop the playbook, ensuring it provides clear explanations, legal risk assessments, and pre-approved fallback alternatives for either each provision in the template contract or provisions that are likely to be the subject of negotiations.
  4. Train your negotiators: Provide training sessions for your negotiation team, focusing on the content of the playbook and the importance of adhering to its guidelines. Make sure the negotiators understand how to handle the playbook and that the playbook is a confidential internal tool that should not be shared outside the organization. Encourage open communication between negotiators and the legal team to address any questions or concerns. Consider incorporating annual or quarterly training opportunities to refresh and reset negotiation expectations.
  5. Implement the playbook: Encourage your negotiation team to use the playbook consistently in all contract negotiations, and to consult with the legal team when encountering issues not addressed in the playbook.
  6. Ensure Accountability: Accountability is an important element of using a contract playbook. Playbooks should be kept confidential as they contain fallback provisions to the company’s standard contract. Additionally, care must be taken to ensure that the company’s negotiators aren’t using these fallback provisions as a replacement for the company’s preferred initial positions.
  7. Review and update: Periodically review and update the playbook to ensure it remains current and relevant in light of evolving legal developments and changes in your organization’s risk tolerance or strategic objectives.

A carefully crafted contract negotiation playbook can be a powerful and invaluable tool for organizations of all sizes seeking to streamline their contract negotiations and efficiently mitigate legal risks.

Print:
Email this postTweet this postLike this postShare this post on LinkedIn
Photo of Tyler Thompson Tyler Thompson

Tyler J. Thompson advises clients on data privacy and protection, technology contracts and contract processes, websites and mobile apps, digital accessibility, social media, and direct to consumer marketing. Tyler offers clients practical and efficient legal counsel, striving to manage costs and risk with

Tyler J. Thompson advises clients on data privacy and protection, technology contracts and contract processes, websites and mobile apps, digital accessibility, social media, and direct to consumer marketing. Tyler offers clients practical and efficient legal counsel, striving to manage costs and risk with business-friendly strategies.

With deep experience in digital compliance, Tyler focuses on handling all aspects of a client’s website or mobile app to pursue compliance while maintaining the best user experience. His practice also focuses on creating enforceable digital agreements with platform users, whether that platform is a website, SaaS, mobile app, or video game.

Tyler has designed and implemented privacy programs for clients from Fortune 500s to start ups, ensuring those clients are compliant with U.S. and international privacy laws. Tyler also advises on data retention and minimization, privacy by design, data inventories, and privacy impact assessments. Tyler is certified as a Fellow of Information Privacy (FIP) by the International Association of Privacy Professionals. In addition, he is a Certified Information Privacy Professional for the United States (CIPP/US), Europe (CIPP/E), Asia, (CIPP/A) and Canada (CIPP/C) as well as a Certified Information Privacy Manager (CIPM) and Certified Information Privacy Technologist (CIPP/T). Tyler is also an ISACA Certified Data Privacy Solutions Engineer (CDPSE).

In the technology space, Tyler has provided guidance on open source software, digital marketing, software licensing, and SaaS agreements. He also works with clients to modernize commercial contracting processes and privacy practices, enabling in-house attorneys to function more efficiently and conserve resources.

Photo of Sarah C. Schenker Sarah C. Schenker

Sarah Schenker advises clients on privacy and security compliance, data breach response, and the technology transactions space. Her practice is focused on designing and managing enterprise-wide privacy programs in compliance with current and emerging US and international privacy laws, including the California Consumer…

Sarah Schenker advises clients on privacy and security compliance, data breach response, and the technology transactions space. Her practice is focused on designing and managing enterprise-wide privacy programs in compliance with current and emerging US and international privacy laws, including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and the General Data Protection Regulation (GDPR). Sarah has significant experience with corporate mergers and acquisitions, providing advice on privacy and security considerations.

Sarah also provides dedicated advice and specific deal counsel from start to finish during a tech transaction or implementation. She frequently negotiates complex technology transactions with unique issues, including privacy and security. Sarah has designed complete contract negotiation processes for in-house clients, advising on every element of the processes from intake to signature.

Photo of Talia Boiangin Talia Boiangin

Talia Boiangin advises clients on technology contracts, data privacy and protection, and other legal matters at the intersection of law and technology. In her transactional practice, she structures, drafts, and negotiates privacy policies, collaboration agreements, vendor and sales agreements, internet and e-commerce transactions…

Talia Boiangin advises clients on technology contracts, data privacy and protection, and other legal matters at the intersection of law and technology. In her transactional practice, she structures, drafts, and negotiates privacy policies, collaboration agreements, vendor and sales agreements, internet and e-commerce transactions, terms of service, products and services agreements, and other corporate operational transactions. Talia counsels clients on privacy, data, and security matters, including GDPR, CCPA, CPA, and VCDPA readiness. She also advises on data privacy and IT matters related to mergers and transactions.

Photo of Joe Shapiro Joe Shapiro

Joe Shapiro advises clients on data privacy, cybersecurity, and technology transactions. His practice focuses on designing and managing enterprise-wide privacy programs in compliance with current and emerging US and international privacy laws, including the California Privacy Rights Act (CPRA), Colorado Privacy Act (CPA)…

Joe Shapiro advises clients on data privacy, cybersecurity, and technology transactions. His practice focuses on designing and managing enterprise-wide privacy programs in compliance with current and emerging US and international privacy laws, including the California Privacy Rights Act (CPRA), Colorado Privacy Act (CPA), Virginia Consumer Data Protection Act (VCDPA), and the General Data Protection Regulation (GDPR).

Joe also advises clients on drafting and negotiating commercial and technology agreements, including data licensing agreements, cloud and software-as-a-service agreements, software license agreements, professional services agreements, and website terms and conditions.